Shipping policy

PLESSA - Shipping Policy

Order Processing

• Orders are shipped Monday through Friday, excluding holidays.

• You will receive a confirmation email with tracking information once your order has shipped. 

• Track your order at shop.app  

Delivery Times & Shipping Rates

• Shipping rates are calculated at checkout based on your location and the shipping method selected.

International Shipping

• Customers are responsible for any customs duties, taxes, or fees applied to international shipments.

Delayed or Lost Packages 

• We are not responsible for delays caused by the carrier or customs clearance.

• If your package is lost in transit, please contact the carrier directly with your tracking number.

Order Inquires 

If you have any questions or concerns about your order, please reach out to us at plessacontact@gmail.com We’re here to help!